In the course of providing our services, Generative Solutions UK engages the following sub-processors who may process personal data on our behalf. We maintain appropriate Data Processing Agreements with each sub-processor.
Payment Processing
| Sub-processor | Purpose | Location | Safeguards |
|---|---|---|---|
| Stripe, Inc. | Credit/debit card payment processing | United States | UK-US Data Bridge, SCCs |
| GoCardless Ltd | Direct Debit (BACS) payment processing | United Kingdom | UK domestic processing |
AI & Technology
| Sub-processor | Purpose | Location | Safeguards |
|---|---|---|---|
| Anthropic, PBC | AI-powered customer support triage and assistance | United States | UK-US Data Bridge, SCCs, zero data retention |
Infrastructure
| Sub-processor | Purpose | Location | Safeguards |
|---|---|---|---|
| Google LLC | Font delivery (Google Fonts) | United States | UK-US Data Bridge |
Changes to Sub-processors
We will notify customers of any intended changes to our sub-processors at least 30 days before the change takes effect, giving customers the opportunity to object. Notifications will be sent via email to the account holder's registered email address.
Contact
For questions about our sub-processors, contact privacy@generativesolutions.uk.